A couple of weeks ago, we showed a client an early beta mockup of a custom development project we were doing for them. It was a big project, and it was taking quite a bit development resources (read: time) to complete. The client’s feedback was, shall we say, “pointed” (though not unfair, and certainly relevant).…Read More
Have you ever lost an account suddenly, unexpectedly? As in, one month they were “happy campers,” and the next they just disappeared?
I hate to admit it, but we haven’t been immune to this syndrome. The root causes were varied; sometimes it was just change in the organization, sometimes it was a change in strategy, but sometimes it was because we simply weren’t addressing a key need or pain, and the client decided to look elsewhere.
These are the worst types of lost accounts, because the simple fact is, we weren’t doing our jobs.
I bring this question up because at work I have recently been shifted from using a PC to using a Mac (I can hear all of the Mac disciples out there now shouting, “Hallelujah! A new convert about to enter the fold!”).
And sure, the 24″ iMac screen is a dream. It’s dual-core, plenty fast, big hard drive.
Except there’s one small problem: without fail, at least once a day, there’s something about MacOS that irritates me to no end: the file manager.
The simple fact is that relative to its competition . . . .Read More