Operational

Maintenance Calendar
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External Services

System Status Timeline

Playbooks
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PowerDialer Issue

2020-09-30

Incident Log

EMEA carrier issue slowing calls

2020-09-30

Incident Log

6:51 AM MDT

The XANT Technology Team is observing call quality concerns this morning. We are aware of the issue and due to the scope of the issue actively monitoring the situation. We will post additional information as it becomes relevant to share. XANT Technology Team

State: Investigating

Status: Degraded Performance

8:21 AM MDT

At 8:21am MDT we were able to resolve the issue by routing around the affected carrier. After doing do call quality requests dropped back to their normal levels. XANT Technology Team

State: Resolved

Status: Operational

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PowerDialer Salesforce
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PowerDialer Issue

2020-09-30

Incident Log

1:48 PM MDT

The XANT Technology Team is observing an issue with PowerDialer product. Starting at 1:18pm MDT , end users could experience sporadic performance issues with the product. We are aware of the issue and are actively working to restore service to PowerDialer product. XANT Technology Team

State: Investigating

Status: Degraded Performance

2:37 PM MDT

At 2:29pm MDT the Technology Team has resolved the issue concerning the experienced sporadic performance concern with PowerDialer. XANT Technology Team

State: Resolved

Status: Operational

EMEA carrier issue slowing calls

2020-09-30

Incident Log

1
PowerDialer LMP
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PowerDialer Issue

2020-09-30

Incident Log

1:48 PM MDT

The XANT Technology Team is observing an issue with PowerDialer product. Starting at 1:18pm MDT , end users could experience sporadic performance issues with the product. We are aware of the issue and are actively working to restore service to PowerDialer product. XANT Technology Team

State: Investigating

Status: Degraded Performance

2:37 PM MDT

At 2:29pm MDT the Technology Team has resolved the issue concerning the experienced sporadic performance concern with PowerDialer. XANT Technology Team

State: Resolved

Status: Operational

EMEA carrier issue slowing calls

2020-09-30

Incident Log

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Lead Management Platform
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Predictive Pipeline
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Firestorm
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Neuralytics
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Vision
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Gamification – Playbooks
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PowerDialer Issue

2020-09-30

Incident Log

EMEA carrier issue slowing calls

2020-09-30

Incident Log

6:51 AM MDT

The XANT Technology Team is observing call quality concerns this morning. We are aware of the issue and due to the scope of the issue actively monitoring the situation. We will post additional information as it becomes relevant to share. XANT Technology Team

State: Investigating

Status: Degraded Performance

8:21 AM MDT

At 8:21am MDT we were able to resolve the issue by routing around the affected carrier. After doing do call quality requests dropped back to their normal levels. XANT Technology Team

State: Resolved

Status: Operational

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Powerstandings – PowerDialer
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Call Quality
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PowerDialer Issue

2020-09-30

Incident Log

EMEA carrier issue slowing calls

2020-09-30

Incident Log

6:51 AM MDT

The XANT Technology Team is observing call quality concerns this morning. We are aware of the issue and due to the scope of the issue actively monitoring the situation. We will post additional information as it becomes relevant to share. XANT Technology Team

State: Investigating

Status: Degraded Performance

8:21 AM MDT

At 8:21am MDT we were able to resolve the issue by routing around the affected carrier. After doing do call quality requests dropped back to their normal levels. XANT Technology Team

State: Resolved

Status: Operational

1
Inbound Calls
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PowerDialer Issue

2020-09-30

Incident Log

EMEA carrier issue slowing calls

2020-09-30

Incident Log

6:51 AM MDT

The XANT Technology Team is observing call quality concerns this morning. We are aware of the issue and due to the scope of the issue actively monitoring the situation. We will post additional information as it becomes relevant to share. XANT Technology Team

State: Investigating

Status: Degraded Performance

8:21 AM MDT

At 8:21am MDT we were able to resolve the issue by routing around the affected carrier. After doing do call quality requests dropped back to their normal levels. XANT Technology Team

State: Resolved

Status: Operational

1