Systems thinking at XANT is a process of understanding how systems behave, interact with their environments, and influence each other. A system is composed of parts generally identified as people, processes and technologies. Systems receive inputs and transform them into outputs for other systems in the larger environment. A system must contain all of the…

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Every problem you face as an inside sales manager or rep can be solved with a simple process called Systems Thinking. Okay, maybe not every problem – but certainly most. When I was studying at the Naval Academy, my favorite professor, Chauncey Riddle, taught me this valuable skill that can be used to solve any…

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