Inside sales entrepreneur Ken Krogue recently responded to a comment on his blog, asking what the key principles, or key concepts should be when looking for a dialer system to improve sales performance and productivity.
His response was short, but insightful, so with his permission I’m re-posting it here.
Question: Other than cost, what features are important while using a hosted dialer?
That’s an interesting question. On the surface the basic concept is the same for all of them–make more calls and make better use of agent time.
The differences really depend on . . . .Read More