Using video is one of the strongest tools when it comes to helping prospects or clients  understand how your product works. Video allows for short, powerful demos highlighting the strengths of what your company does and how your products are a ‘must have.’ Not only can video educate, it can also lead to educated leads.…

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Like sports, travel, and Justin Bieber, Anchorman provides a nearly unmatched wealth of metaphors applicable to the sales industry (and I’m only half-kidding about Bieber. Hate the music, but give the kid some props—he definitely understands his target audience and their needs).

With salesforce.com CEO Mark Benioff making it the entire focus of Dreamforce 2011, “social selling” is, in the immortal words of Ron Burgundy, “kind of a big deal” these days. In a world where attention spans are short, having an edge in connecting with prospects makes every step of the sales process easier and faster. Professional sales reps–particularly inside sales reps who sell remotely–seemingly can’t afford NOT to be connected to the various social platforms.

Inside sales expert Ken Krogue notes that a LinkedIn invitation with the exact same content as a marketing-generated email is 8x more effective at getting responses than the email by itself. Hubspot reports that companies that blog get 55% more Web traffic, 70% more leads, and 57% of organizations have acquired a customer through an interaction on their blog. In addition, companies with an active Twitter account get 2x as many sales leads, and organizations with 1000+ followers get 6x more traffic.

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“Our Age of Anxiety is, in great part, the result of trying to do today’s job with yesterday’s tools and yesterday’s concepts.” -Marshall McLuhan

New Year’s Eve, 2010, will mark 30-year anniversary of the passing away of someone you’ve probably never heard of, a scholar by the name of Marshall McLuhan.

Many academics consider McLuhan, a Canadian who taught the majority of his life at the University of Toronto, to be one of the foremost pioneers in the study of media and communications, and the effects of media technologies on the social and cultural makeup of society.

The concept of “the global village”—an always-on, totally connected society, linked by electricity and wires to move information—was first posited by Marshall McLuhan in 1961, 30+ years before the public Internet and World Wide Web would make his vision a reality . . . .

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If you’re not on a call with a prospect or client RIGHT NOW, put down the phone, and stop what you’re doing. And get off Facebook and quit fiddling with your iPhone too. Pop Quiz, hotshot. Here’s the rules: Without looking at your CRM system, think of your highest-probability deal in the pipeline right now,…

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Sales performance and Jerry Magure - "Help me help you.". Image courtesy of IMDB.com and Columbia-TriStar PicturesEvery semester for two years while teaching college composition, I used an excerpt from the movie script for Jerry Maguire to emphasize the key point of writer ethos.

Classically defined, ethos is the persona, or appearance, of a writer or orator to their audience—the words they chose, the emotional voice and tone, the sense of authority the speaker projects.

Parts of the film haven’t aged well since the mid-’90s, but there’s an essential essence that still resonates, a part of the human experience that it manages to capture. The movie at its heart wasn’t a story about sports, or even love; it was a story about a human being coming to realize the power of humility, self-actualization, and integrity.

The metaphor for the entire film becomes Jerry’s journey to Kinkos at 3:00 AM to make a hundred copies of a mission statement he had just written because he knew, KNEW that it was that damn important, and that he’d never be able to look himself in the mirror again if he didn’t do something about it.

The story rings true because we recognize something about the character in ourselves; the person who sees that the real path to success lies in everything that they aren’t.

And for some reason, even in the midst of the Digital Age Sales 2.0 world, we still haven’t gotten the message . . . .

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