Posts Tagged ‘Power Dialer’
Power Dialer Proves Natural Selection Right
Technology is speeding ahead at a break neck speed and all too often we forget to look behind and see the ground we’ve covered. The dialer is one of those technological advances, and a subtle one that’s been ignored. The infamous predictive dialer was one of the early dialers around (and sadly still in use)…
Read MoreInside Sales Reps: Knowledge is PowerDialer!
You and I have heard, many times, the old adage “Knowledge is Power!” We can’t argue with the truth inherent in this statement. Education is key to personal and financial growth. There are those who, lacking a college education or degree, have earned comfortable livings and even amassed wealth. However, these people also tout ongoing…
Read MorePowerDialer for Salesforce Customer Reviews on New AppExchange
PowerDialer for Salesforce™, the most heavily downloaded dialer app on the Salesforce® AppExchange, has gained popularity because of its ease of use, ability to increase contact rates and the fact that it supports the native Salesforce reporting environment. But don’t take our word for it. Our reviews in the AppExchange speak for themselves. 8/15/2012 –…
Read MoreHow to Increase Inside Sales Rep Call Volume by 30% with Sales Technology
Izenda, LLC, a new client of XANT, increased their daily dials by 30 percent in just three weeks. How did they do it? Louie Bernstein, Chief Sales Officer at Izenda, was using the Salesforce.com CRM and Skype as the main phone system. However, before implementing the PowerDialer for Salesforce, his sales process was full of…
Read MoreWhy a Sales CRM is Incomplete without an Integrated Dialer
Insides sales is all about communications – by phone, by email, by social media, by fax. Communicate with more prospects, close more sales. Communicate better with those prospects and the number of closes increases even more. Rocket science? No. Every week, I talk with far too many inside sales organizations that are not optimized in…
Read More“The Best Laid Plans” – An Apology for Screwing Up Yesterday
The power of automation, as most of us have discovered, is a two-edged sword. When set up properly, automation is leverage for the work you already do, multiplying results. When set up incorrectly, it multiplies your mistakes in the same way and occasionally causes you to “auger in.” So in the interest of honesty, we…
Read MorePower of Intelligent Communications – Premise-based Dialers are a Dying Breed
Found a link today to a pretty interesting research report from Frost and Sullivan detailing the decline of premise-based (hardware) dialer technologies in the year 2009. The space suffered negative revenue growth (down 5.6%), and the summary indicated the reasons, none of which will come as a surprise to anyone who’s been following the hosted…
Read MoreLooking Backwards and Forwards From 2011: Predictive Sales Intelligence Will Redefine CRM and the Sales Process
One of the problems we all have with technology is that we soon forget that what is now commonplace was once rare or non-existent. New technologies penetrate the market so rapidly that total market transformations can occur in the space of under three years (and some might say even less). It’s barely been a decade…
Read MoreQuick Sales Tip – Don’t Forget the Gap in “Big Account” vs. “Small Account” Technology Needs
The guys and gals up at SEO.com recently announced that they were partnering with Boostability.com to address a “hole” in their service offerings. Recognizing that up to this point the bulk of their clients had been high-level enterprise, SEO.com felt that they needed to add a service offering for locally focused, small-to-medium-sized businesses to continue…
Read More4 Sales Tips for Making Contact and Avoiding “Prospect Badgering”
One of sales reps’ most common questions is, “How many dials does it really take to make contact with a decision-maker, and how do I know when I’ve reached my limit of “pleasant persistence” and am now merely angering the prospect?”
By the numbers, every piece of sales research we’ve ever done indicates that it takes between 6 and 8 call attempts to reach a decision-maker (though this number generally goes down if you’re mixing in other media like email and voice messaging at the same time).
However, our research also shows that most sales reps only make 1.7 call attempts to reach a new prospect (far below the statistical mean to actually make contact), that they overestimate the total number of calls they’ve made (most reps think they’ve made far more call attempts than they really have), and that they rarely combine all three of the major “contactable” media—phone, voice message, and email—to produce the best results . . . .
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