Read on and learn how to build strong customer loyalty and gain a positive brand reputation for your business. RELATED: How to Transform Customer Service into a Sales Machine In this article: What Is Customer Loyalty and Why Should You Invest in It? Establishing Excellent Customer Service to Build and Maintain Brand Loyalty Capture, Case,…

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Technology is speeding ahead at a break neck speed and all too often we forget to look behind and see the ground we’ve covered. The dialer is one of those technological advances, and a subtle one that’s been ignored. The infamous predictive dialer was one of the early dialers around (and sadly still in use)…

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If you’re in the lead generation or sales space, you know how important lead nurturing can be. It’s how you build your business and create educated, more-likely to buy buyers. One of the biggest misconceptions out in the industry is that a lead nurturing technology alone is going to solve all your problems. That’s only…

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I’m sure, if you’re a long time follower of The Sales Insider, that you’ve seen a blog or two on ANUM. Well this is a refresher course on what ANUM is, so buckle your seatbelts and hold on folks. We’ve got a crash course ahead! There are always new ideas popping up in the world…

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You know you’re losing leads, and losing them fast! After reading the Lead Response Management Study, you know that a lot of those hard earned leads are drifting to the gutter and won’t be seen again if you don’t figure something out soon. In fact, additional research shared by Ken Krogue in a recent Forbes.com…

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