[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] Great companies realize that to be successful, generating inbound inquires is key. Great companies also realize that to get big fish, they need to have a targeted outbound or account-based strategy. In this episode, Fes Askari talks about his work as a strategic consultant helping organizations set up and optimize full funnel…Read More
How many conversations do you have with prospects in a given day? And how many emails do you send to prospects in that same day? Is it safe to say you send more emails? Probably. What’s the point? We’ll here it is … You spend most of your waking hours perfecting and tweaking your sales…Read More
[This article is part of a multi-blog series on how to build a high velocity sales team. Click the following links to view Part 1, Part 2, or Part 3. To the view the original 5-part webinar training series on how to build a high velocity sales team, conducted by Ken Krogue, click here. Because of the…Read More
NPR recently ran a fascinating news article on the the return of call center outsourcing back to the U.S. through distributed, home-based service reps.
And for once, it was nice to see that something we’ve been evangelizing for a while now is coming to fruition: that hosted telephony and call center services increasingly provide value for companies who want to save costs on customer service and support, but want to keep reps based in the U.S.
The article states that the primary reason for the shift back from international call center outsourcing to U.S. domestic is very simple: it increases customer satisfaction, leading to longer-term customer loyalty and higher sales . . . .Read More