People love to hate their inbox. For good, and sometimes bad, email is an indispensable part of inside sales. It helps us keep a pulse on our prospects, lets us memorialize our conversations, and can give a gentle nudge when a deal has stalled. In fact, according to the XANT research report “Optimizing Business Communication,”…

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Oil and water. The Hatfields and McCoys. Sales and marketing.  Too often these two revenue-generating groups are in conflict with each other. You know how the battle goes. Sales complains that marketing is not producing enough quality leads. Marketing fires back that sales isn’t working the supplied leads hard enough. The gloves come off and between…

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