One thing has been missing from our certification training. It is a simple and direct conversation on how to succeed at XANT. In the training curriculum, we teach the evolution of the inside sales industry and sales management software. We demonstrate how dialers work and how to use our CRM and PowerDialer to maximize contact ratios.…

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ELF, ACD, STA— these acronyms have been among many “foreign” words I’ve heard floating around the office since recently starting my new job here at XANT. To be completely honest, I’m not extremely technology or software savvy. Yes, I can work a computer well, and yes, I have grown up in an Internet oriented world.…

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When it comes to hiring new reps, companies can approach the training process in two different ways: throwing the reps to the wolves or creating a learning environment through an onboarding experience. Sure there is an initial investment with onboarding, but the return on investment on prepared sales reps far exceeds the initial cost. Before…

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