The high turnover rate of inside sales reps is one of the biggest challenges facing the rapidly growing industry. Just when a salesperson becomes effective, he is ready to move on. CEO and founder of XANT, Dave Elkington, addressed the importance of retaining reps and gave some tips on retention best practices in his presentation,…

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XANT will be attending the CallidusCloud Connections 2013 Conference (C3) on Sunday, May 5, through Tuesday, May 7, in Sin City – the Aria in Las Vegas. Attendees at C3 will learn how to combine CallidusCloud’s tools to create a comprehensive sales and marketing suite. Those who attend will also gain new knowledge and understanding…

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Technology is speeding ahead at a break neck speed and all too often we forget to look behind and see the ground we’ve covered. The dialer is one of those technological advances, and a subtle one that’s been ignored. The infamous predictive dialer was one of the early dialers around (and sadly still in use)…

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If you’re considering starting up an inside sales department within your company, hopefully you’re doing the research needed to be successful.  If you’re at the point where you are trying to decide what type of selling model you want your sales reps to take then this blog is for you. There are two selling models…

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Every year, Trish Bertuzzi and her firm, The Bridge Group, Inc., continue their research study “Lead Generation: Metrics and Compensation Report for B2B Technology Companies.” This study provides incredible insights into the inside sales industry. This year, 197 B2B companies answered questions about key metrics that lead to the success in inside sales. Half of…

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