The Seven Rules Of Cold Calling [INFOGRAPHIC]

Do you need cold calling tips to get more clients? When is the best time to cold call? Learn the cold calling rules for cold calling success here! RELATED: Cold Calling the CEO – 7 Tips to Get Your Foot in the Founder’s Door In this article: Cold Calling Tips for Successful Lead Generation Cold…

Read More

Read on and learn how to build strong customer loyalty and gain a positive brand reputation for your business. RELATED: How to Transform Customer Service into a Sales Machine In this article: What Is Customer Loyalty and Why Should You Invest in It? Establishing Excellent Customer Service to Build and Maintain Brand Loyalty Capture, Case,…

Read More

GlassDoor changed the way employees pick companies and online review shops are changing the way customers are buying. In the B2C space it’s obvious. As consumers we go online to review and buy and now B2B is following suite. In addition, rather than gathering information from typical customer satisfaction surveys, companies are finding these review…

Read More

I’ve shared things in presentations and meetings that have gotten me odd looks over the years,  but when I told my leadership team I wanted to change the format of our “user” conference and replace it with an executive leadership summit, I admittedly received some surprised looks. Let’s be real, just about every company has…

Read More

Does the weather affect the chance of getting a prospect on the phone? XANT CEO and Founder Dave Elkington thought it might and decided to test his theory. XANT is commonly known for its dialer software, PowerDialer, that has helped customers improve contact rates by up to 65 percent, increase call volumes by up to…

Read More

Speed matters when it comes to effectively responding to web leads. XANT conducted an original research study in 2007 and again in 2012 that found that if a company calls a lead within five minutes of the time the prospect submitted a web form, it is 100 times more likely to get that prospect on…

Read More