This past week I’ve been flying across the western U.S. to meet with some large potential clients. On Monday night I flew to Vegas on Delta only to turn right back around and fly back to Salt Lake on Tuesday before lunch.
Today I’m flying to San Jose via Southwest and I’ve noticed quite a large difference between the two airlines. I’m in the business of noticing sales and customer support methodologies.
I wrote about my latest experience in my column for Forbes.com. My biggest take-a-ways of the experience was how impressive and comfortable Southwest made my flight. From the friendly and attentive staff to the “on-time” mentality, Southwest really is doing things right.
Read my full article on Forbes.com:
As always, take a moment and share this article with others in the inside sales industry and entrepreneurs who will find the content beneficial. As an additional help, log on to Forbes.com and submit a comment of your own thoughts. The easiest way to share this article is to click on the large link above and share it through the social icons on the left side of the page.
Please also ‘+Follow’ Ken on Forbes.com to receive updates of Ken’s latest articles targeted at sales, marketing and entrepreneurs. If you have a topic in mind that you would like Ken Krogue to address on Forbes.com, contact Ken directly at kk (at) www.xant.ai.
Free Cheat Sheet: 12 High Velocity Metrics
Learn the 12 sales metrics that every inside sales team should measure to increase results.