Salesforce

Optimizing Inside Sales With Salesforce.com

Christopher Tuttle

Inside Sales OptimizationSalesforce.com, the cloud-computing juggernaut, understands the challenges of today’s sales teams as well as anybody. That’s why it’s building innovative solutions that serve the unique needs of the inside sales industry, which is growing 300 percent faster than traditional field sales.

You can learn about the tools and processes that successful inside sales teams are using at Dreamforce 2013 during the session titled “Optimize Inside Sales: Introducing the Console For Sales.”

You’ll hear from the following thought leaders:

  • Benjamin Doyle, VP Sales Enablement, Extreme Networks

  • Scott Keane, VP Sales Development, Salesforce.com

  • Cari Aves, Sr. Product Manager, Salesforce.com

XANT caught up with Cari Aves to give you a preview of some of the key points she will discuss in her presentation. You’ll find a brief summary below.

Console for Sales

Aves will guide you through the new Salesforce Console for Sales, which allows reps to find, update and create records quickly and efficiently. The console is designed for inside sales teams that must manage a high volume of records.

It offers a whole new level of customization within your Salesforce platform. You can set up your console so that it serves up the information that is most relevant and actionable for your team.

See important data, like the following examples, on a single screen:

  • Marketing automation data

  • CTI and chat tools

  • Gamification and notifications

The console gives you a customizable framework that you can use to build a framework that works for you.

Catch this session at Dreamforce 2013

Wednesday, November 20: 12:30 p.m. to 1:30 p.m.

San Francisco Marriott Marquis, Yerba Buena – Salon 9

Find out more about this session.

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